- In which case the Crazora will refund the money ?
- When the customer wants to cancel the order
- When the customer returns the product and ask for a refund.
- In case I have returned the product how can I trace the status of refund ?
- After receiving the product we will check the type of damage/damage and after confirming that we will send you an acknowledgement via sms at your registered mobile number.
- You can also check the status at our 24*7 customer care no.+91-8003041136 or you can check your account if you are registered with us.
- How much time will it take to refund the money ?
- You will get an intimation through email when your refund is processed.
- In case of cancellation where will I receive the refund money ?
- In case of credit card or debit card you will receive the payment on the same. While in case of cash on delivery,You will receive the payment through cheque or Demand draft.
- In case I have received the refund cheque but the name appears to be different from that in my records.
- Immediately contact us at our email@example.com or contact our 24*7 customer care +91-8003041136
- We will deliver the cheque within 10 working days with the name as mentioned in the billing adress.
- I want to know that if all the products are eligible for refund ?
- Yes all the product are eligible for refund.
- What is time period of the refund ?
- Mode of Payment Refund mode Refund time
- Credit Card Credit card 4 Working days
- Net Banking Net Banking 4 Working days
- Debit card Debit card 4 Working days
- Cash on Delivery DD/Cheque 10 Working days
- DD/Cheque DD/Cheque 10 Working days
- How can I cancel the order ?
- You can cancel the order via firstname.lastname@example.org or contact our 24*7 customer care +91-8003041136
- In case I want to return the product after it has reached me. Can I ?
- Yes,Crazora has a return policy under which if the product received is damaged or defective.Then the customer can return it within 48 hours.In case of apparels,if the size does not match your fitting then also you can return it.
- Under what condition the product cannot be returned ?
- If the product is returned after 48 hours then
- If the product is used or washed or ironed
- The product got damaged while using or opening it.
- If the product returned is not in its original packing or without accessories.
- What is the number in case I want to contact you ?
- In case you want to return a product within 48 hours then you can email us at INFO@CRAZORA.COM or you can call us at +91-8003041136
- NOTE - Replacement will only be done if the product is available with our business partner. In case there is no product available as replacement then total refund money will be given.
- whether it is necessary that I return the product in its original packing.
- Yes it is compulsory to return the product in its packing with original manufacturing tags,and all other items delivered.
- What are the possible solution when returning a product?
- Replacement of the product with the same product.
- Full refund of your money.
- What is the adress of the company if I want to return the product ?
- The adress where you have to send the return product is
207, Bhag Singh Road
Frontier Colony, Adarsh Nagar