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Shipping & Delivery Policy

Crazora is committed towards shipping the ordered product to the customer in right time and condition. The orders are delivered throughout the week, leaving Sunday & Public holidays. If there is no courier service available in your area, we will ship your items via Government Registered Book post or Speed post. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

How the delivery charge is calculated for multiple units?

We charge the delivery if the cost of the product is below the amount of Rs 799 and the delivery charges are upto Rs 99. However, if the customer is ordering one product at a time or more than one product whose total payment amounts to more than Rs 799, then the customer does not have to pay any delivery charges by us.

How long does it take for an order to arrive?

Orders are dispatched within 3 working days. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if I the product is received in damaged condition?

If you think, you have received the product in a damaged condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 8003041136 or email us at info@crazora.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.